or another device， you will be asked for a new phone number and will have to enter a verification code that is sent to it. This then becomes the phone number associated to the account recovery request. Now you will be prompted to enter the verification code sent to your Apple Account email address. Enter the code， at the very bottom。
you can't set up account recovery. Not signed into iCloud Settings， but it is no longer a valid card。
cross it off the list and move to the next option you have available to regain access to your account. Account recovery will always be the last option in the checklist， IDs， you can also use https://support.apple.com/en-us/118669. If your carrier doesn’t offer options for on the setup assistant， your password can't be reset at this time." This means you couldn’t confirm any piece of account information required to set up account recovery. You will be unable to regain access to this account. If you are able to confirm your account information at a later time， you should see something similar to this: “You will be able to reset your password in 5 days.” After you check the recovery status and know how long you have to wait to reset your password， and verification code sent to phone number) At the bottom of the page in blue， and this option should only be used whenall other attempts*have failed.The reason this is considered the final option to use is due to the for the recovery process to complete. IMPORTANT: This means setting up account recovery won’t immediately grant you access to your account. Instead， go to iforgot.apple.com. After entering your Apple Account email address，make sure cellular is set up， or Mac that you've alreadysigned into iCloud Settings with. It's a device that Apple knows is yours and that can be used to verify your identity by displaying a verification code from Apple when you To reset your password: On iPhone。
Siri， has been reissued， if you aren't prompted to confirm your trusted phone number， but usually account recovery can be avoided with doing so. IMPORTANT :Note that two-factor verification codes are always sent to the trusted device by default.To send a code to the trusted phone number。
you. On Mac: Open System Settings from the Dock， and same trusted phone number: If you are not currently signed into iCloud Settings but you have the same trusted phone number。
if applicable， or Mac. They are considered the last option to use before setting up account recovery. The is to help you verify your identity and regain access to your account and all of your data if you ever get locked out. This is done by having the recovery contact generate a six-digit verification code to provide to you as an additional verification option. IMPORTANT :Setting up a recovery contact isn’t required。
click the find my button to continue signing inwithout having to enter a verification code.Please note that if you do not know your password， as there is nothing that can be done to shorten the process. When the account is ready to be recovered， FaceTime， follow the instructions provided by your carrier to activate and set up your eSIM. Once your eSIM is activated， you can continue using that device， and will only see the last two digits of the phone number， you then receive an SMS text message or a phone call with a recovery code that is necessary to complete the process. This means that once the account is ready to be recovered， has expired， but the issue lies with the device or if you have a replacement physical SIM card with your same number but do not have access to a trusted device; put your SIM card in another device. You can then have a verification code sent to your phone number to reset your password in Settings or from the Support app. This may seem like a hassle， or @mac.com， and this is done based on how much ofyour own account informationyou can successfully confirm when setting up account recovery. This means that the more information you have available to verify your identity， you will have to select 'Didn’t receive verification code?' ‘text me’ or 'Can't get to any of your devices' 'text me'. If your device has been lost or stolen， focus on the correct options you must select to start the account recovery.These are usually listed at the bottom as a blue hyperlink when you are asked to confirm your account information. Examples include: “ Can’t use this number?” "Can't get to any of your devices?" “ No longer use this card?” “ Continue Anyways?” “Can’t use any of these options?” Below you will find example screenshots of the account recovery process being set up using iforgot.apple.com to reference. Go to iforgot.apple.comand enter your Apple Account email address. You will then be prompted to confirm the trusted phone number on file， but only partially* signed in to iCloud settings。
and you forgot your password， iPad。
iPad， your cards will still appear in Settings Wallet Apple Pay， different trusted phone number， or select “ Can’t use this email address?” If your Apple Account email address ends in @icloud.com， but it can make regaining access to your account and data easier. This means not everyone will have a recovery contact set up. If that is the case， you cannot use this option. Account Recovery Contacts Account recovery contactsare available oniPhone， ， or Apple Watch*: Go to Settings. Tap on your Name at the top. Tap on Sign in Security. Tap on Change Password. You will have to enter your device passcode first in order to change your Apple Account password. *If Stolen Device Protection is enabled on your paired iPhone， lost， and any features you enable will have to be set up again later. Once you make it to your Home Screen， damaged， select “Don’t Transfer Anything” or “Don’t transfer apps and data.” The wording varies based on the iOS version you are using. When you are prompted to sign in with your Apple Account， you get an email with a confirmation of your request and the date and time of when you can expect to regain access. . IMPORTANT: If your Apple Account ends in @icloud.com， then go to iforgot.apple.com. To check the recovery status， select Reset Password. Enter your Apple Account email address again， explained more thoroughly if needed: Signed into iCloud Settings: If you are signed into iCloud Settings already on that device。
and different trusted phone number: If you are not currently signed into iCloud Settings， or visit an Apple Store. If you start account recovery from a trusted device。
tap “Don’t have an account/Forgot Password?”. Tap on “Set up Later in Settings”. Confirm once more that you don’t want to sign in with your account. Complete the setup assistant as normal. If you are prompted to set up any features。
Messages。
use your trusted phone number instead. A trusted phone number is a number that can be used to receive verification codes by text message or automated phone call. You must verify at least one trusted phone number to enroll intwo-factor authentication. There are two ways you can reset your password by using your trusted phone number: Apple Support app Use theApple Support app on another iOS or iPadOS device. Open the Support app. Tap on Reset Password. Tap on Help Someone Else. Enter your Apple Account email address. Confirm the trusted phone numberand receive a verification code sent to it to change your password. Note: This means you can use someone else's device to complete these steps. It will not affect their own account or device information. iOS Setup Assistant If you are and you have access to a trusted phone number， and also varies. Instead， you should receive an SMS or automated call to the trusted or recovery phone number. The SMS or automated call has instructions and directs you to iforgot.apple.com or apple.com/recover. Once you go back to the website， as a hint. Confirm the phone number. You will then be presented with several different options on how to regain access to your account. These are all the options we just covered in the last section.(using a trusted device， you are not fully signed into iCloud Settings and cannot use this option. Not signed into iCloud Settings， such as Apple Intelligence， someone who is able to confirm the verification code sent to their trusted phone number and the primary payment on file with their account will regain access faster than someone who couldn’t confirm but one piece of account information， in order。
iPadOS13.4， and then you should be able to receive a verification code sent to it to reset your password and continue signing in. Once signed in， or @mac.com you will not be able to receive this verification code. Next， you will have tocomplete the setup assistant without signing in to your Apple Account，in order to start account recovery you must be able to confirm the trusted phone number currently associated to the account， beforesetting up account recovery. TIP : If it helps， as well as the you use across Apple services. This information can be used to verify your identity and recover your account when needed. Every Apple feature or service* will so it's important to maintain access. It’s also important to remember that access to your account will be limitedwhile in account recovery.This means that you will not be able to access certain services that require you to be. *Features or services : One example of this would be Apple Pay (including ). To access Apple Pay cards， and you are unable to sign into your Apple Account to locate the device and/or put it inLost Mode because you can’t receive the two-factor verification code， but until recovery is complete. If account recovery keeps canceling， tap on “Don’t have an account/Forgot Password?”. Then tap on Forgot Password. You will be asked to confirm your trusted phone number， based on the account information you successfully confirmed during the setup process. *All other attempts: Follow all the steps inIf you forgot your Apple Account password and confirm they were unsuccessful starting account recovery. *Estimated timeframe : The estimated timeframe required until you're able to regain access to your account will vary. Technically， and sign in normally. Note : if you no longer have access to the phone number that you used to start account recovery， and do not have enabled. Account recovery is typically used in the following common scenarios: No access to trusted phone number or changed number No access to passcode-protected trusted device(s); this includes offline， you no longer have access to your trusted phone number or you have recently changed your number， the AppleOnlineStore。
select the option to restore from an iCloud backup. When you are prompted to sign in with your Apple Account。
do not have a set up， or later， proceed with account recovery as normal. Requirements can be considered for an account recovery contact. How to provide the verification code to someone Go to Settings， and can't confirm the original phone number: You will not be able to regain access to this account. I would suggest creating a new Apple Account or attempting to confirm the trusted phone number to set up account recovery. Setting up Account Recovery These are the steps to successfully set up account recovery usingiforgot.apple.com. It is important to note that the order of which you are asked to verify account information is irrelevant， such as a verification code sent their Apple Account email address. Examples of account information The current trusted phone number associated to the account The Apple Account email address Primary payment method on file with the account Access to a trusted device Device passcode The importance of your Apple Account Your is the personal account you use to access Apple services like the AppStore。
stolen， don’t waste time speculating on why you did not receive the automated text/call or email. Apple can’t resend it. You can check the recovery status atiforgot.apple.com at any time， they'll be able to reset their password and regain access. Summary Below is a recap of the order of steps to take to regain access to your account prior to setting up account recovery: Reset your password or from Settings on a trusted device that is passcode protected and fully signed into iCloud settings. Use the Apple Support app or iCloud Settings to receive a verification code sent to the trusted phone number on file in order to reset your password. Reach out to your Account Recovery contacts. Set up account recovery. Here are the same steps， then you aren't using two-factor authentication. This post will not help you recover your account. Use If you forgot the answers to your Apple ID security questions instead. For additional information on two-factor authentication。
confirm the primary payment information on file with your account。
you’ll be provided with a timeframe indicating when you’ll be able to regain access。
even if someone knows your password. It by requiring a password and access to a trusted device or a verification code sent via SMS or phone call to your trusted phone number. Requiring more than just your password to access your account improves the security of your account and all personal information you store with Apple. If you on a device with iOS13.4， choose “Set up Manually” or “Set up without another device”. When you get to the Transfer Apps Data screen， and confirm the phone number if needed. You will then see the current recovery status， use the steps as a checklist based on your specific situation. For example， verify the trusted number，。
and use the website to recover your account. The status update notifications refer you back to the website. Check Recovery Status Use these steps to check the recovery status for your account， and the devices are passcode protected， select ‘ Continue Anyway ’. This page briefly warns you about the estimated recovery timeframe to regain access being longer. You are then asked for a verification code to be sent to your trusted phone number. Select “ Don’t have access to this number?” if you don't have access to your trusted phone number. Before account recovery is successfully set up， read them their recovery code. After they enter it on their device。
and/or defective devices Forgotten Apple Account password Important to Remember Whenever possible。
you can receive a verification code in the iOS Setup Assistant when you are prompted to sign in with your account information. IMPORTANT: Note that this device must have activated cellular service already. If it hasn’t and you’re using an eSIM ， go to iCloud.com/find.After entering the Apple Account email and password。
go back to the website iforgot.apple.com and repeat the first step to check the recovery status. Completing Account Recovery When the account is ready to be recovered， use these articles: Who is eligible to use account recovery? This option is only available to accounts that use two-factor authentication， then . This means that even if you still have the card or know the card information。
ensuring only you can access it， regardless of whether you received the status updates or not: After account recovery is set up， macOS10.15.4。
you will have the option to select which iCloud backup you would like to restore from. The most recent backup is always listed first. If you aren’t restoring from an iCloud backup， all associated cards in Wallet are removed from the device.If you are signed in， wait 24 hours ， and also receive the two-factor verification code to sign in. When you get to the Transfer Apps and Data screen， then it can usually be used to reset your password. Account recovery would automatically cancel because technically there’s no reason for it to be set up in the first place — because you still have access to a trusted device. This is why it is important to review the and remove any devices you no longer have or use. Path to account recovery Below are the steps to take leading up to setting up account recovery. Reference and follow these steps， then select your name. Select Sign in Security Recovery Contact. Select your contact's name. Select Get Recovery Code. When your friend is ready， or select “ Don’t have access to this card?" If the card is no longer valid， use the Apple Support app on a family member’s iOS or iPadOS device， Applications， but access will be limited if you aren’t fully signed in to iCloud settings. *This means you might already have another trusted device signed into your account that you use or previously used. If that’s the case， butnot fullysigned in. This is exactly the same scenario as when you and select the option to “Sign out of other devices” and then you have to enter the new password again on those other devices to continue using your account. About two-factor authentication Two-factor authentication adds an to your account， you determine the timeframe you will have to wait， iPad， which should tell you how long you have to wait before you can recover your account. As an example， the quicker you will be able to regain access to your account. For example， contact your carrier first to set up the eSIM.If you need additional assistance with your eSIM， or is being pulled from Apple Pay。
and/or your carrier already provisioned your eSIM for you: Follow the onscreen prompts that guide you through setting up your iPhone. When prompted to sign in with your Apple Account， Need help accessing your account? This User Tip explains how to: Resolve password and sign-in issues Understand and manage two-factor authentication Navigate the account recovery process Secure your account after recovery What is account recovery? Account recovery is a process that helps you regain access to your Apple Account when you. Account recovery is the final option that you can use to regain access to your account， iCloud， the Support app。
or by clicking on the Apple menu in the top left corner of your desktop. Click on your Name. Click on Sign in Security. Click on Enter your Mac login password first in order to change your Apple Account password. You can also use iforgot.apple.comto send password reset instructions to all your trusted devices.Note that these devicesmust be passcode protectedto use this option. Use your trusted phone number If you don't have access to a trusted device。
@me.com， never the first: ✅ Use a trusted device. ✅ Receive a verification code sent to a trusted phone number. ✅ Consult account recovery contact(s) for a recovery code. ✅ Set up account recovery. Use a trusted device A is an iPhone， and more.It includes the email address and password you use to sign in， go to Settings then tap on General. Scroll to the bottom and tap on Transfer or Reset iPhone. Select Erase all content and Settings and then tap Continue. Select the option to keep your eSIM. Your phone will then restart on the setup assistant again. You can now set your iPhone up exactly how you want it， you can use the Support app to reset your password. You can get a friend or family member to download the Support app on their device. You will then reset your password by confirming a six-digit verification code sent to the trusted phone number. Not signed into iCloud Settings， you can reset your password in your Settings . ( Settings Name Sign in Security Change Password) Note: If you click on Settings Name and it prompts you to enter your Apple Account password， and thenerase all content and settingsto restart on the setup assistant and try this option. Doing this is only recommended if you plan on restoring from an Make sureto select the option of keeping the eSIM upon selecting ‘Erase all Content and Settings.’ When you turn on your iPhone for the first time， you will simply wait the timeframe it provided。
perform the following steps: Go to iforgot.apple.comand enter the Apple Account email address. Confirm the phone number again. Apple then sends a recovery code via SMS message or phone call. It’s a standard， you will . This also applies to you if you don’t have access to your third-party email address and chose the option “Can’t use this email?” when you set up account recovery. You will have to manually check the status of the recovery on iforgot.apple.com. For any and all issues with receiving status updates。
other devicesmay still have the password saved*. Setting up account recovery doesn’t stop you from using your account， select “Forgot Password/Don’t have an account?” and then tap on Forgot Password. You will then be prompted to confirm your trusted phone number on file to get a verification code sent to it to reset your password. Additional Considerations If you still have access to the trusted phone number， you will have to start the account recovery process again from the beginning. Make sure you enter a phone number that you know you will have access to for at least 30 days to avoid having to repeatedly start the process over. Hope this helps! ， if you do not have a trusted device， etc in Wallet you must be When you sign out of iCloud settings， but you will be prompted to enter your password. *Partially signed in to iCloud : This happens when you go to Settings Your Name Sign in Security and you are prompted to enter your password to continue. You are signed in， even if you no longer have or use that number. If you can't confirm or remember the number， six-digit verification code. Enter the verification code in the field provided and click Continue. When youcorrectlyenter the code， you can choose a new password， passes， your account automatically uses two-factor authentication. If you aren't sure if you use two-factor authentication， set up account recovery on your primary device. If that’s not possible， just select that you don't have access to the card. You will then see one of the two messages: “Thank you. We’ll send you an update soon . We are evaluating your information to determine when you will be able to reset your password.” This confirms account recovery has been set up successfully. You will receive an update via email within 72 hours from iforgot.apple.com that will let you know when you can regain access to your account. "Since you could not complete the previous steps。
then try to set up account recovery later. Status Updates Apple sends status updates by default to the primary Apple Account email address. After you request account recovery， Face ID。
or a passcode; you can choose to “Set up Later”. There’s no point in setting up or enabling any feature right now (aside from Location Services) because you’ll be erasing your phone after you have your eSIM set up， in order to regain access to your account. This can be done at iforgot.apple.com. Please note， select ‘ Can’t use any of these options?’ . On the next page。
you will see a “Hello” screen in various languages. Swipe up from the bottom of the screen. Select your language and region. Connect to a Wi-fi network. When asked how you want to set up your iPhone， @me.com。