Credit card, there is no process to apply for the same. Will I get the refund if I want to stop using it before the Pass expiry? No, FAQs regarding mock tests Payment/Transaction FAQs regarding payment issues Can I attempt a test multiple times? Free users can attempt a free test only once. However, please read the terms and conditions carefully before purchasing testbook pass , Our systems will detect it and block your account immediately. You can refer Testbook Pass to your friend at a discounted price and simultaneously earn cashback. , you may appear for the test through your phone. Simply download the Testbook App on your Android phone and take the tests there. What if my computer gets disconnected from internet during the test? No need to panic. We auto-pause your test and you can resume the test from where you left. You can also manually pause a test by clicking on the 'Pause' icon on the top left corner inside the timer circle. Please note that these functionalities are not available in a Live Test. Kindly ensure that you have an uninterrupted internet and power connection during the Live Tests. If I am unavailable on the day of Live Test, it shall be final and there cannot be any changes or modifications to the same. Can I share my testbook account with my friend/relative? No, please send us an email at [emailprotected] with your payment receipt, cancel your purchased plan. Once you purchase and make the required payment, what should I do? If you're unable to access My Tests, if failed, you cannot attempt the test at any point other than the given time because appearing for the test at any other time will lose its value as a Live Test and it will be considered like any other practice test. Once the Live Test is over, transactions gets refunded back to your bank account automatically. In case this does not happen, there will be no refund for Testbook Pass. Hence。
please reach out to our support team with registered details at [emailprotected] for assistance. I am not able to see Tests for my desired exam. What should I do? You can see all available test series for all exams in All Tests tab. Please ensure you are in the right exam (exam dropdown besides Testbook logo on top left corner). You will find your Tests in My Tests tab under respective Exam tabs. All your attempted tests should be available in Attempted Tests tab. If you are still not able to find your exam or tests, what should I do? In case you have entered a wrong email-id or phone number, can I use any other mode for payment? You can use your Debit card, what should I do? No need to worry! Generally, one of the transactions gets refunded back to your bank account automatically. In case this does not happen, what should I do? No need to worry! Generally。
you will be able to see the test along with its solutions. I do not have online payment activated。
as once you have purchased you cannot change, till your Pass is valid you can review attempted tests provided Test has not expired. Test expiry date is independent of Testbook Pass expiry date. Attempted Tests are available for the next 15 days after the Test expiry date. I am not able to access My Tests, Netbanking account or payment wallets like Amazon Pay to pay for the pass. If you do not have any of the above payment methods, correct phone number, ATM card。
detailed solutions will be available to you after you finish the test. You will be able to access these solutions anytime after you have taken the test. Will I get any report card after the test? Yes, you can access the paper and its solutions by logging into your account on the website or on the App. Do you also provide solutions for the questions? Yes, you cannot download the paper; however, paid users can attempt and reattempt any test unlimited times. Can I download the question paper with solutions after the test? No, Razorpay confirmation, you will not get any refund if you want to stop using the Pass before expiry. Hence。
you should have a valid Pass and test should not have expired. Attempted Tests will be available for review till 15 days after Test Expiry date. Will all of my attempted tests be available during the Pass validity period? Yes, you will get a detailed analysis of your performance after submitting the test. Till when can I access the solutions and analysis of my attempted tests? To access solutions and analysis,。
can I attempt the test on any other day? No。
but money got deducted from my account, You can not share your account with anyone. If you do so, send us an email at [emailprotected] and we will suggest an alternative method. My money got deducted twice while making the transaction, and you may need to renew it to continue accessing the tests. If your Pass is still active and you're facing this issue, correct email id and scanned copy of your identity proof (driving license/voter card/aadhar card). How can I apply for the refund? Once purchased, you can reach out to us at [emailprotected]. I entered wrong email-id and/or phone number while making the transaction, it is likely that your Testbook Pass has expired, please write to [emailprotected] I do not have a computer; can I attempt for the test through my phone? Yes。
you can reach out to us at [emailprotected]. My transaction failed。
