tracking andmanaging yoursupport requests. An individual user dashboard provides anoverview of yourindividual support history and ticket status,click editand insert your comments into the AddtlInformation/Comments field. , Service Central is your gateway for submitting, attach and uploadadditionalinformation if required. 5. Submit your request. Review/edit your ticket In order to review/edit your ticket – take the followingsteps: 1. Log in to Service Central. 2. Select My Page from the top menu bar. 3. Your ticket(s) will be listed at the bottom of the page. 4. Click on the request ID to review your ticket, and systemgenerated messagesinform you of any updates related to your query. 1. Log in to Service Central. 2. Select the appropriate service option for your request.Please note: Youmight have to select QuickSpecs from the Marketing option onthe top menufirst. 3. Click Submit a case at the bottom of the page. 4. Complete the required information, and system generated messages inform you of any updatesrelated to your query. Log ticket in Service Central If you require support or have questions,。
log a ticket inService Central. Service Central is your gateway for submitting, tracking andmanaging your support requests. An individual user dashboardprovides an overview of your individual support history and ticketstatus, or 5. To modify your ticket or respond to a helpdesk query。
